The Mercedes Formula One Team is seeking an E-commerce Executive role to join their team and drive Ecommerce revenue, retention and customer satisfaction through a seamless brand journey and optimal shopping experience.
You will own the full product enrichment process and setup of all items on our Ecommerce store, from product imagery to categorisation. Work with our Shopify agency to ensure the latest updates, releases and enhancements are optimised to improve conversion and the customer journey. Work cross functionally with key stakeholders to support campaign planning and execution, taking great pride in the presentation and representation of the Ecommerce store. You will work closely with the Ecommerce team and external agencies to deliver a best-in-class Ecommerce experience and maximise revenues. Support and coordinate key product and collection launches, ensuring all key stakeholders are aligned to launch times and requirements.
Responsibilities:
Update and maintain the eCommerce site fully
Responsible for product enrichment and key collection launches, working closely with adidas & others
Liaise and own key relationships with agencies/web developers for technical releases
Strategise on ways to elevate the site (Traffic, conversion and acquisition)
Work with the demand planner to see what products need to be pushed
Work with communications/brand team to plan shoots at the track and social posts
Work with CRM to create a joint feel between site & email comms
Lead asset management
Determine what shoots we need, manage & organise shoots
Analyse weekly/monthly sales and analytics reports
Set weekly Commercial Priorities for all digital channels (based on stock levels)
Working closely with marketing teams to maximise traffic driving opportunities
Execution of product launches and campaigns in line with overall marketing plan and work collaboratively to improve processes and communication across wider teams
User Experience on site: provide actions on problem journeys and how to optimise current customer behaviour (Microsoft clarity etc)
Supporting senior ecommerce manager in delivering new and innovative strategies through project work
About You:
You will have:
Ecommerce experience (including placements) within a brand or retailer.
Experience of Shopify and/or an equivalent CMS with confidence interpreting and inputting data to build products, campaigns, and new innovative solutions.
A thirst for looking at data and insights to perform critical fixes, optimisations, and enhancements to improve the UX/UI.
Strategic mindset and comfortable being in the details while also being able to think outside the box to move the business forward.
Planning and organisation - manages multiple tasks and stakeholders ensuring deadlines are met
Strong agility, taking responsibility/making decisions in uncertain environments
Adaptable and able to initiate change and evolution in all aspects of the workplace
Excellent interpersonal, communication, and influencing skills.
Innovative and questioning mindset to instigate and drive change in the ‘how’ and ‘why’ we operate.
Teamwork - builds a strong sense of community including working collaboratively and proactively supporting colleagues to achieve organisational goals.
Results oriented - focused on getting the job done, decisive and able to work in a fast-paced environment. Proactively identifies opportunities to improve range performance and profitability.
Customer-centric with a desire to exceed customer expectations.
Entrepreneurial spirit and drive
Passionate about demand planning excellence, optimal buying and merchandising practices
Have great understanding of retail, ecommerce and marketing businesses
Have a proven track record as a commercial individual, who understands brand and fans and customers.
Intellectual and emotional intelligence in balanced / equal measure; you understand how to maximise output and contribution.
You are independent and self-directed but able to work and lead a team of creative individuals.
A quick learner who can process lots of information and prioritise action.
At the Mercedes-AMG Petronas Formula One Team, a group of passionate and determined people work to design, develop, manufacture and race the cars with the aim of fighting for world championships each and every year.
Whether working in our Operations, Technical, Race or Business Support functions, we are all in and aspire to build the greatest team in the history of our sport.
Every individual plays their part. No stone is left unturned in the chase for every tenth of a second. The history of our sport is long and rich, and we are continuing our journey with renewed effort year on year. Record books remember the names of a few, but history is written by the many.
Our riverside campus is powered by 100% renewably sourced energy and features an on-site gym and exercise studio, subsidised restaurant and on-site parking with EV chargers available.
We offer a competitive and attractive package of benefits including a generous bonus scheme, Mercedes car lease scheme, private medical cover, life assurance and 25 days holiday. We pride ourselves on our family-friendly environment and employee well-being programmes.
We believe that building a more inclusive and diverse culture helps us go faster and further.
From recruitment and building our future talent pipeline to internal communications and leadership training, we’re building a team where everyone can thrive and contribute to our shared success.
Our aim is to attract, develop and retain exceptional people from all backgrounds, creating a workplace where all team members feel respected, supported and able to fulfil their potential.
We will ask you to complete a questionnaire as well as submitting a cover letter and CV. Please upload your cover letter and CV as one single PDF file.